If you purchased a 3D model and found some error in the renders or description, we’ll try to fix the problem as soon as possible. If we cannot correct the error, we will cancel your order and you will get your money back within 24 hours from downloading the item. After your order has been processed, you will be able to download the purchased item on the Downloads page.
Please note that this guarantee is NOT a Try Before You Buy offer! Therefore, if you are unsure about a certain product or need more information, specs, or renders please contact us before making a purchase! Also that we sell not physical (real) objects or products but 3D graphics files to be used in 3D software.