Category: For Sellers

How to add sample file?

It's easy, just upload your archive file an set checkbox near format selection. After that, save it! Warning: Sample files will ... Continue reading »

How to submit a 3D MODEL for 5 seconds?

In this quick tutorial I will show you how you can submit a 3D MODEL for 5 seconds on ... Continue reading »

Do I need a verified paypal to request payment?

Yes, you need verified paypal account to receive payments. Continue reading »

3DExport: Who buys 3D models?

Since trading we have helped thousands of customers to source ready-made 3D content, our customers come from very ... Continue reading »

3DExport: How can I increase the sales of my 3D models?

Provide your models in more than one file format. The point is that many of our customers are ... Continue reading »

How soon can my products appear in the catalogue?

Immediately, i.e. right after you submitted it to our store. However, please note that we review all submissions to ensure ... Continue reading »

Can I remove/edit my products?

To delete or edit your item, you should go to the item's page and press Delete or Edit button, located ... Continue reading »

3DExport: Why my 3D Model is deleted?

We strive to have only the best quality 3D models on offer, so we reserve the right to remove ... Continue reading »

Can I start selling my products if I do not have a Paypal or Moneybookers account either?

Yes, you can. In this case, you should select the following payment method: Money on Hold. However, please note that ... Continue reading »

How often do I get payments?

We pay our sellers once a month, between the 10th and the 15th day of the month, for the sales ... Continue reading »

How do I track my sales?

The Seller Sales Report is accessible from within the Statistics page. Your records will come up and you can get ... Continue reading »

Do I loose copyright of my product after it has been sold?

No. You retain your copyrights except otherwise stated. What you are actually selling is a non-exclusive, non-transferable license that is ... Continue reading »

What is a RAR file?

RAR (e.g. name.rar) file is a archive format. Some of our downloads come in the compressed .rar file format. RAR ... Continue reading »

3DExport: How can I increase the sales of my 3D models?

Provide your models in more than one file format. The point is that many of our customers are using Cinema4D, ... Continue reading »

Do you provide Chargeback Protection for your sellers?

Yes, we do, provided that you are qualified for that: We offer Chargeback Protection for up to 3 fraudulent purchases ... Continue reading »

3DExport: Why was my 3D model deleted?

We strive to have only the best quality 3D models on offer, so we reserve the right to remove any ... Continue reading »

How can I send my PayPal or Webmoney details to you?

You can find everything you need to do that in your Profile. You can enter your PayPal and/or banking details, ... Continue reading »

How much money do I get for each of my items sold?

You get a 60 to 70 percent royalty for each item sold. Continue reading »

3DExport: How do I benefit from using your store for selling my 3D models?

You get a 60 to 70 percent royalty for each of your 3D models sold. We support a number of payment ... Continue reading »

3DExport: How should I prepare my 3D models for sale?

Follow these guidelines, and hopefully your work will gain popularity at 3DExport: Create quality images to demonstrate your 3D model to ... Continue reading »

My Statistics page says that I’ve been paid – where’s my money?

Provided that the PayPal (or Webmoney, if you use it instead) account settings in your Profile are correct, there might ... Continue reading »

How much do I pay for uploading my work to your Marketplaces?

Absolutely nothing! Please feel free to upload your items to Netrino Media Marketplaces. Continue reading »

Warning Violations and One-Strike Violations

Netrino Media Marketplaces has defined two types of copyright infringement and penalizes for them differently. One-Strike Violations These include, but are not ... Continue reading »

How can I terminate my participation in the Exclusive Seller program?

After we admit your request for abandoning the Exclusive Seller program, there will be a 30-day period during which you ... Continue reading »

Benefits for Exclusive Sellers

As an Author at our Marketplaces, you are can get 60 to 70 percent of the amount of each sale, ... Continue reading »

How can I remove my products from your store?

Login to your account. Go to the item you want to be removed from our store. You can find all your ... Continue reading »

How can I become an Exclusive Seller?

The purpose of our Exclusive Seller program is to reward those of our members selling their content via our Marketplaces ... Continue reading »

How much money can I make via your marketplaces?

Actually, how much money you can make depends only on you — each time someone buys your product, a certain ... Continue reading »

How can I become a Featured Artist?

Please understand that to become a Featured Artist you must meet the following criteria: Have submitted more than 100 items to ... Continue reading »

What’s the procedure for returning items?

When our member returns some item, regardless of the circumstances it had been acquired in (paid for or obtained for ... Continue reading »

Can I publish my contact info?

Sorry, but no. Netrino Media Marketplaces provides comprehensive support as of the Quality and Service Guarantee, so we do not ... Continue reading »

Can I see the number of downloads for specific items?

Sorry, but no. We consider that information private; therefore, only the artists who created those items can see that kind ... Continue reading »

How can I avert returns of the items I sell?

Above all, try to make accurate item previews and provide comprehensive information in item descriptions — assuming that your items ... Continue reading »

How much do I pay for uploading my work to your Marketplaces?

Absolutely nothing! Please feel free to upload your items to Netrino Media Marketplaces. Continue reading »

Can I download my own items?

If you are a vendor, you can access all your items directly: just log into you account and go to ... Continue reading »

Payment Rates

Each time someone buys an item at Netrino Media Marketplaces, a certain portion of the sale amount goes into the vendor’s ... Continue reading »

My Sales page says I’ve been paid, but I have not gotten the funds.

For PayPal, make sure that we have your correct PayPal address. Check your PalPal account for "pending" transactions or communications ... Continue reading »

3DExport: Some models have brand names and logos — what about copyrights?

Netrino Media Marketplaces makes it possible for vendors from many countries to provide their 3D models and other digital assets ... Continue reading »

What kind of products can I upload to Marketplaces?

You can upload any digital products, for example, 3D models, CG scripts, texture maps, materials and shaders, plug-ins, vector graphics, ... Continue reading »

3DExport: Why does the EULA prohibit “commercial use”?

According to our End User License Agreement, the products you have acquired at our store can be used for various ... Continue reading »

Our logos and banners

Here you can find various logos and banners, which you can use for the affiliate program and for promoting your artwork. ... Continue reading »

The Marketplaces’ Copyright Policy

Here’s some information on copyright: Copyright is a form of intellectual property that gives the author of an original work exclusive ... Continue reading »

3DExport: 3D models put on sale and copyright infringement issues

Please make sure that you do not violate copyright laws: Any external assets used in your work must be duly ... Continue reading »

Which file formats can I upload to marketplaces?

Basically, you can upload almost any files. (If you don’t find a certain file format in the list below, please ... Continue reading »